FAQ

My order has not arrived

At our company, we strive to provide accurate arrival times for all orders. However, please note that these times are only an estimate. If you haven't received your order within the expected timefr... Back to top

Reward Points

At Kindale Fly Fishing, every purchase is an opportunity to earn reward points. For every 1 Euro spent, you'll receive 1 point equivalent to 0.05 Euro. These reward points will be credited to your ... Back to top

When will my order be dispatched?

We take our shipping seriously and make sure that all orders are sent 1st Class Recorded. We strive to dispatch all orders received before 3pm Monday to Friday on the same day. If an order is recei... Back to top

How can I contact you?

 We're always available to help you out. You can reach us by email at info@kindaleflyfishing.co.uk or by using our Contact Form. If you prefer to call us, our telephone number is 07540327401 a... Back to top

Can I request custom made flies?

Please send us a message outlining your requirements and we will do our utmost to meet them. Click Here Back to top

Refund Policy

Our return policy lasts for 30 days from the date of item receipt. To be eligible for a return, the item must be in the same condition as when you received it – unworn, unused, with tags, and in ... Back to top

Will I have to pay Customs duty?

The NI Protocol ensures that there is free movement of goods between Northern Ireland and the EU. Although NI will remain a part of the UK VAT system, it will remain aligned with the EU's VAT rules... Back to top